What our customers say about...

"It’s excellent, gets results without being hard or excessive."
"It works: Increased speed and introduces techniques I will utilize in the future."
"Definitely works. Methods I can practice from now on."
"Great techniques and strategies learned. Everyone can certainly benefit from knowing them."
"Excellent, practical, useful course."
"An excellent investment of my time."

Accredited by the


What our customers say about...

"The course was very useful. I particularly liked the planning and presentation sections. I have learnt to proof read my letter carefully before sending them."

"Good course. I have learnt to shorten my sentences and cut out unnecessary words."

"I enjoyed the course, and know it will be of great benefit to me."

"Excellent - aimed perfectly for the audience."

"Very practical course. Relevant to the workplace. Well presented and most enjoyable."


What our customers say about Proofreading and Editing...

"Very approriate length - long enough to cover all areas and not so long that I got bored.  Exercises were great - opportunities for discusssion were useful. I will implement these skills in proofreading documents."

"I thought this was great and tailored to our needs."

"Liked the checklists for editing and proofreading. I will take extra time to proofread and come back to it and complete in sections"

"I will complete editing and proofreading in seperate steps and incorporate multiple read throughs. I likes going through a document at the end - practicing our new skills."

"Very helpful with proofreading official documents and with day to day emails."

A sample of our satisfied clients

ACSC (Defence)
ACT Treasury
Attorney General Information Branch
Attorney General's Office
Australian Command & Staff
Australian Taxation Office
Caboulture Shire Council
Catholic Church Insurance
City of Greater Dandenong
City of Yarra
Commonwealth Ombudsman
Country Fire Authority
Department of Consumer and Employment Protection
Departmant of Defence
Department of Agriculture
Department of Education, Employment and Workplace Relations
Department of Education, Science & Training
Department of Finance and Administration
Department of Human Services/APSC
Department of Parliamentary Services
Department of Premier and Cabinet
Department of Sustainability & Environment
Department of the House of Representatives
Enviromental Protection Agency
Glen Eira City Council
Gold Coast City Council
Hagemeyer Australia
House of Representatives
IP Australia
Logan City Council
McCullogh Robertson
Moreland City Council
Mornington Peninsula Shire
National Native Titles Tribunal
Office of National Assessment
Ombudsman's Office
Patient Safety QLD Health
Productivity Commission
Queensland Transport
Racing Gaming & Liquor Department
Royal Australian Mint
Shire of Mornington
Softline Solutions
State Land Services
State Trustees

Uni Super

University of the Sunshine Coast

University of Western Australia
Victorian Teachers Credit Union
Western Power
World Vision
Wyndham City Council

Contact your local ics centre.
Dates for the programs in your area.